We are looking for a Social Media Community Manager to join our growing team and work across a number of exciting beauty and wellbeing brands. If this is you please email us today at firstname.lastname@example.org
We are Kilpatrick. A thoroughly modern, independent and integrated comms agency. We love what we do and are brilliant at what we do. At the heart of the company is a team of like-minded, creative communicators with a passion for delivering stand out campaigns in the world of beauty, health, wellness and lifestyle.
We work across a range of brands, including Real Techniques, Ardell Beauty, Clipper, Delilah and Skyn Iceland.
Our digital division is 18 months old and growing rapidly. We want someone with at least 18 months experience and proven experience growing communities and dealing with escalations with due diligence and a clear head. You will be the voice of expertise when it comes to social channels and how consumers use them. You will have an excellent eye for detail and the ability to produce content that’s engaging and shareable across a wide variety of TOVs.
You will be strategic in your thinking and creative in your approach. You will have a passion for everything digital and social.
Be able to produce content for all social channels and have a meticulous approach checking posts before they go live
Represent the spirit of the brands/company and be its number one advocate
Support new business pitch development across the agency
Contribute to creative brainstorms
Ensure our clients’ social pages are global leaders in creating innovative and engaging social content that influence markets outside the UK
Work closely with designers, studio and video teams to develop engaging social content off the back of wider content themes and assets
Communicate social media learnings to the wider team
Be able to deliver on objectives
Understanding of paid media
Experience working across social channels such as Instagram, Facebook, Twitter, Pinterest, Snapchat, Youtube and Linkedin.
Involved in the reporting on the performance of the social channels
Take part in the strategy of the weekly and monthly content calendars
To follow an editorial line
Listen to users and respond to their comments and enquiries
Moderate activity and conversation on the platforms
You will have the following attributes:
Excellent copywriting skills
Be a great communicator both on and offline; with users, clients and internal divisions
Proficient in Excel, Word and Powerpoint
Ability to work with design software such as Photoshop
Experience of using Content Management Systems
Good understanding of Google Analytics and social media monitoring platforms
Ability to sell an idea or strategy to clients and internally
Incredibly organised with an obssessive attention to detail
You must be tapped in to new online tools, digital trends, as well as general trends and style
The ability to adapt digital trends to meet clients needs
Knowledge of GIF creation and basic video editing a plus
Dedicated and passionate about your work and about our clients
Experience in identifying and managing influencers to match brand requirements
Excellent reporting skills
Be adaptable and flexible. On the community’s side one minute and the business’s side the next
Proactive, self-motivated, efficient and independent
Demonstrate discretion and good judgement in order to analyse, react and feedback to comments – generally and in crisis situations
Run, manage and motivate creative brainstorms
A strong interest in health, beauty and wellbeing
A creative team player
Monitor and highlight opportunities to jump on trends, working with influencers and build a strong social following
If you’ve read this far then drop us an email at email@example.com We’d love to hear more about you!